Returns & Exchanges
At The Lost Kitchen, we want you to love every piece you select for your home. If a product doesn't meet your expectations, you can return or exchange it within 30 days of delivery for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our concierge team with your order number to begin the returns process.
- 2.Prepare the Package
Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.